3 hours ago

Front Office Receptionist

Vinayak Hotels

communication & computer skill

Full Time

₹ 0 - 3 Lakhs

Berhampur, Odisha, India

Job Description

We are looking for a polite, professional, and customer-friendly Front Office Receptionist to manage guest interactions and front desk operations at the hotel. The candidate will be responsible for welcoming guests, handling check-ins/check-outs, managing reservations, and ensuring excellent customer service.

Key Responsibilities
Welcome guests and provide a warm hospitality experience.
Handle guest check-in and check-out procedures efficiently.
Manage room bookings, reservations, and cancellations.
Answer phone calls, emails, and guest inquiries professionally.
Maintain guest records and front desk documentation.
Coordinate with housekeeping and other departments for guest requirements.
Handle customer complaints or issues in a professional manner.
Ensure cleanliness and proper management of the reception area.
Provide information about hotel services, facilities, and local attractions.

Required Skills
Excellent communication and interpersonal skills.
Pleasant personality and professional appearance.
Basic computer knowledge and hotel booking software familiarity.
Customer service and problem-solving skills.
Ability to work in shifts, weekends, and holidays if required.
MALE CANDIDATES PREFERRED

We are also hiring for :
Trainee Steward - 8 (Male/Female)
South Indian Cook Helper - 2(Male)
Sales Executive - 2 (Female)

Skills

communication & computer skill

About Vinayak Hotels

Vinayak Group of Hotels in Berhampur (Brahmapur) is a premier local hospitality chain operating three distinct properties, widely recognized for excellent service, clean modern rooms, and strategic central locations.

Location

Berhampur, Odisha, India

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