5 hours ago

Customer Care Executive

Tatwa Technilogies Ltd

communication & computer skill

Full Time

₹ 0 - 3 Lakhs

Odisha, India

Job Description

Roles & Responsibilities

Handle customer queries through calls, email, or chat
Provide accurate information about products and services
Resolve customer complaints professionally
Maintain customer records and update details in the system
Escalate unresolved issues to the concerned department
Ensure customer satisfaction and quality support
Follow company communication guidelines and processes

Required Skills

Good verbal and written communication skills
computer knowledge Must
MS Office and internet usage knowledge
Problem-solving ability
Customer handling skills
Ability to work independently from home

Eligibility

Fresher candidates can apply
Matriculation or Above qualification preferred
Stable internet connection or WiFi and laptop/desktop required for WFH

Preferred Qualities

Positive attitude
Patience and active listening
Team coordination skills
Willingness to work rotational shifts if required

Skills

communication & computer skill

About Tatwa Technilogies Ltd

TATWA Technologies Ltd. was founded in the year 2002. In all these years Tatwa has been conferred several recognitions at the State and National level, majorly related to the company's performance and its leadership in the area of IT & ITeS services. Headquartered at Bhubaneswar, the State capital, it now has delivery centers across the country.

Location

Bhubaneswar, Odisha, India

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