2 hours ago

Customer Care Executive

subham Enterprise

Back Office / Admin / Operation/ Front office

Full Time

₹ 0 - 3 Lakhs

Berhampur, Odisha, India

Job Description

Customer care executive Required

Berhampur office

Timing 10 AM to 2 PM

Female candidate only

Salary Negotiable

Key Responsibilities:
Handle inbound and/or outbound customer calls, emails, or chats
Respond promptly to customer inquiries
Resolve customer complaints in a professional and timely manner
Maintain accurate records of customer interactions
Provide information about products and services
Follow up with customers to ensure satisfaction
Escalate complex issues to the appropriate department when needed

Requirements:
Proven experience in customer support or a similar role (preferred)
Strong communication skills (verbal and written)
Ability to multitask and manage time effectively
Basic computer knowledge (MS Office, CRM tools)
Problem-solving skills and a positive attitude
Minimum qualification: 12th pass / Graduate (as per company needs)

Skills:
Active listening
Patience and empathy
Conflict resolution
Teamwork and adaptability