2 hours ago

Data entry operator Front Office

SRI OMM ELECTRONICS

Data Management

Full Time

₹ 0 - 3 Lakhs

Berhampur, Odisha, India

Job Description

Job Role: Inputting customer details, mobile handset IMEI numbers, fault descriptions, and service costs into computer systems. Creating, updating, and closing service repair tickets (Job Sheets). Recording spare parts used in repairs to maintain inventory accuracy. Comparing data with source documents (customer forms) to identify and correct errors. Generating daily or weekly reports on repair volume, turnaround time, and pending jobs. Maintaining strict confidentiality of customer data (contact details, phone content). Assisting front-office staff by handling initial customer intake data Proficiency in MS Office (especially Excel) Required

Skills

Data Management

About SRI OMM ELECTRONICS

Lloyd | Reliance ResQ | Haier | Xiaomi (Mi) | Noise | Nothing | realme | Lava International | Motorola Our company is a leading multi-brand service provider handling Mobile Division, Consumer Electronics, and Home Appliance products. We are providing sales support and after-sales service for reputed national and international brands like Lloyd, Reliance ResQ, Haier, Mi, Noise, Nothing, Realme, Lava, and Motorola. We are currently hiring dedicated and hardworking staff for multiple departments including: Service Engineers Service Supporters Back Office Executives Front Office Executives Candidates with experience in Computer,mobile, CE, and home appliance service operations will be preferred. Freshers with good communication and technical knowledge can also apply. Our goal is to provide fast, quality, and customer-friendly service across all brands.

Location

Gandhi Nagar 1st Line Extn, Back Side of Sai complex. Reliance Customer care,MI Customer Care

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