Two-Wheeler Showroom Supervisor at ULTRAVILOTTE

Job Description

About the Role

We are seeking an experienced Two-Wheeler Showroom Supervisor to oversee daily showroom operations, guide the sales team, and deliver an excellent customer experience. This full-time, work-from-office role involves coordinating vehicle sales, managing showroom readiness, tracking inventory, and ensuring smooth vehicle deliveries.

Key Responsibilities

• Supervise daily showroom activities, staff attendance, shift allocation, and customer handling.

• Guide sales executives in understanding customer needs, explaining vehicle features, arranging test rides, and following up on enquiries.

• Monitor sales targets, lead conversion, bookings, cancellations, and delivery commitments; prepare regular performance reports.

• Maintain accurate records of vehicle stock, display units, accessories, and bookings in coordination with inventory and accounts teams.

• Coordinate with finance and insurance partners to support customer applications and explain available options transparently.

• Ensure booking forms, invoices, customer documentation, and registration-related paperwork are completed accurately with the relevant teams.

• Coordinate pre-delivery inspections and vehicle handovers, ensuring customers receive relevant documents and explanations of vehicle features, warranty, and service schedules.

• Resolve customer concerns professionally and escalate complex issues to showroom management.

• Maintain showroom cleanliness, merchandising standards, pricing displays, and compliance with dealership procedures and test-ride safety requirements.

• Coach team members on product knowledge, customer service, ethical selling, and CRM usage.

Required Skills & Qualifications

• 2–5 years of experience in automobile retail sales or showroom operations, preferably within a two-wheeler dealership, including exposure to team supervision.

• Diploma or bachelor's degree in business administration, commerce, automobile engineering, or a related field; candidates with equivalent relevant dealership experience may also be considered.

• Understanding of two-wheeler specifications, sales processes, vehicle finance, insurance, and registration workflows.

• Ability to supervise a sales team, assign priorities, and monitor performance against targets.

• Strong customer service, communication, negotiation, and complaint-resolution skills.

• Working knowledge of CRM or dealership management systems and Microsoft Excel for sales and stock reporting.

• Attention to detail when handling customer documentation, inventory records, and delivery schedules.

• Willingness to work retail showroom hours, including weekends and peak sales periods, with weekly time off according to the dealership schedule.

Nice to Have

• Previous experience supervising a two-wheeler showroom or leading a dealership sales team.

• Familiarity with electric two-wheelers, charging requirements, and battery warranty information.

• Experience supporting local promotions, exchange offers, and lead-generation campaigns.

• A valid driving licence appropriate for the two-wheelers handled, where vehicle movement or test-ride support forms part of the role.

What We Offer

• Suggested annual gross salary: ₹2,40,000–₹4,20,000, depending on experience, supervisory responsibilities, and dealership scale.

• Potential performance-linked incentives, subject to the employer's compensation policy.

• Opportunities to strengthen product knowledge, sales leadership, and dealership operations expertise.

• Career progression toward showroom manager or dealership operations roles based on performance and business needs.

• Applicable statutory benefits and leave in accordance with law and employer policy.

Skills

About ULTRAVILOTTE

Ultraviolette Automotive is an Indian electric vehicle (EV) manufacturer headquartered in Bengaluru, Karnataka, specializing in high-performance electric motorcycles and advanced EV platforms. Founded in 2016 by Narayan Subramaniam and Niraj Rajmohan, the company is heavily influenced by aerospace design and engineering, aiming to push the boundaries of speed, technology, and connected mobility in the electric two-wheeler space

Location

Berhampur, Odisha, India

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