Job Description
Managing inbound/outbound calls professionally to provide information or support.
Addressing customer complaints and finding timely solutions.
Updating customer details and call logs in company databases.
Meeting targets related to call quality, resolution speed, and customer satisfaction (CSAT)
Key Requirements & Skills:
Strong verbal communication skills (English and/or regional languages).
Willingness to work in rotational shifts and 6-day work weeks.
Skills
About Tatwa Technilogies Ltd
TATWA Technologies Ltd. was founded in the year 2002. In all these years Tatwa has been conferred several recognitions at the State and National level, majorly related to the company's performance and its leadership in the area of IT & ITeS services. Headquartered at Bhubaneswar, the State capital, it now has delivery centers across the country.
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- Total Applied Candidates: 3
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Job Overview
-
Job Title
Voice Process (Male) -
Job Type
Full Time -
Category
Outsourcing - BPO/BPM -
Experience
Fresher -
Degree
Graduate -
Offered Salary
₹ 0 - 3 Lakhs -
Location
Bhubaneswar, Odisha, India


