JOB DETAILS:-
1. Customer communication: Respond to customer inquiries via phone, email, chat, or other channels.
2. Issue resolution: Resolve customer complaints and issues in a timely and professional manner.
3. Product knowledge: Provide accurate information about products or services, answering customer questions.
4. Order management: Assist with order-related issues, such as tracking, cancellations, or modifications.
5. Customer feedback: Collect and document customer feedback, identifying opportunities for improvement.
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