JOB DETAILS:-
1. Account management: Manage a portfolio of delinquent accounts, prioritizing and strategizing collection efforts.
2. Negotiation: Negotiate payment plans and settlements with customers, ensuring mutually beneficial agreements.
3. Communication: Communicate effectively with customers, internal stakeholders, and external parties to resolve collection issues.
4. Documentation: Maintain accurate records of collection activities, including payment arrangements and customer interactions.
5. Compliance: Ensure compliance with company policies, regulatory requirements, and industry standards.