3 days ago

Customer Relationship Associate

Preeti Bandhan

communication & computer skill

Full Time

₹ 0 - 3 Lakhs

Berhampur, Odisha, India

Job Description

We are looking for a Customer Relationship Associate to assist applicants and ensure smooth processing of marriage license services by handling customer interactions professionally and efficiently.

Responsibilities:
Assist clients with marriage license application process and documentation
Handle inbound and outbound customer queries
Guide applicants on required documents and procedures
Maintain accurate records of applications and customer details
Coordinate with internal departments for verification and approvals
Follow up with applicants for pending documents or updates
Ensure timely resolution of customer issues
Maintain a polite, professional, and service-oriented approach

Requirements:
Good communication and interpersonal skills
Ability to handle customers with patience and professionalism
Basic knowledge of documentation and administrative work
Computer skills (MS Office, data entry)
Ability to work in a process-driven environment
Prior experience in customer service or admin support preferred

Qualification:
Graduate in any discipline
Freshers and experienced candidates can apply